Pronto Insurance – Privacy Notice

We want to assure you that we are serious about keeping your personal information private before, during and after your business relationship with us. This notice describes our policy regarding the collection, disclosure and protection of your non-public personal information.

Information We Collect. We obtain most of our information directly from you. Depending on the nature of your insurance transaction, we may also collect information about you or other individuals proposed for insurance from other sources. The type and source of information we collect about you or other persons proposed for insurance is as follows: Information the insurance agent receives from you as part of your application for insurance or contained in other insurance forms, such as your name, address, and telephone number; and Claims, billing, payment history, and other transaction information we receive from you, our affiliates and others; and Information we receive from other agents, brokers, administrators, investigators, insurance support agencies, legal counsel, consumer reporting agencies and government reporting agencies. The information received from these sources may include inspections and investigative reports, audits, consumer reports, driving records, asset information, insurance underwriting records, records relating to prior insurance, and legal opinions. Unless it is specifically stated otherwise in an amended Privacy Policy Notice, no additional information will be collected about you.

Information We May Disclose To Affiliates And Third Parties. We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We may disclose some or all of the nonpublic personal information described above that we collect about you to the following affiliates and nonaffiliated third parties to effect, administer, or enforce your insurance transaction: Claims administrators; Insurance agents or brokers; Appraisers, Inspectors, and other insurance support services; Consumer reporting agencies; Governmental agencies when required to do so; An affiliate or third party for the purpose of conducting an audit of the insurance institution or agent in connection with the operations or services provided; To a lien holder, mortgagee, assignee, or other person having a legal or beneficial interest in the policy of insurance; and To persons or agencies lawfully entitled to such information pursuant to a facially valid subpoena or court order. Information obtained from a report prepared by an insurance support organization may be retained by the insurance support organization and disclosed to other persons. Personal information and other privileged information collected by us or your agent may in certain circumstances be disclosed to third parties without your authorization, as permitted or required by law.

Our Practices Regarding Use of your Personal Information for Marketing Purposes. We do not share your financial information with our affiliates to market products or services to you. We do not sell your personal information to anyone. Nor do we share it with entities or organizations outside of our company that would use that information to contact you about their own products and services. Should our practice ever change, we will offer you the ability to prohibit this type of information sharing and would offer you the opportunity to opt-out of this type of information sharing, and we would offer you the opt-out with time for you to respond before the change in our practice takes place.

Our Practices Regarding Information Confidentiality And Security. We restrict access to nonpublic personal information about you to those individuals who need to know that information to provide products or services to you. We also maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. A more detailed description of our information practices and your right to privacy is available to you by submitting a request in writing to us at the address indicated below.

Access to and Correction of Your Information. You may write to us at if you have any questions about the information that we may have in our records about you. If you wish, you may inspect this information in person or receive a copy at a reasonable charge by sending us a written request. You can notify us in writing if you believe any information should be corrected, amended, or deleted and we will review your request. We will either make the requested change or explain why we did not do so. If we do not make the requested change, you may submit a short written statement identifying the disputed information, which will be included in all future disclosures of your information. You may send your written request to us at: Pronto Insurance, PO BOX 12150, La Crescenta, CA 91224 Attn: Operations. All written requests must include your name, address, telephone number, policy number, and a photocopy of a picture ID for identification purposes.